Each design on TOUCH STORE reflects the rich heritage and artistic traditions of Morocco, allowing you to connect with a world of history and authenticity.

 Each design on TOUCH STORE reflects the rich heritage and artistic traditions of Morocco, allowing you to connect with a world of history and authenticity. 

touchconceptstore
touchconceptstore

Privacy Policy

Privacy Policy

Our website respects your privacy and aims to protect your personal data.

The privacy policy explains how we collect and use your personal data (under certain circumstances). It also outlines the procedures used to ensure the confidentiality of your information. Finally, this policy determines your options regarding the collection, use, and disclosure of personal data. By visiting the site directly or via another website, you agree to the practices described in this policy.

Protecting your data is very important to us. Therefore, your name and other information about you are used in accordance with the terms outlined in the privacy policy. We will collect information if necessary or if it is directly related to our relationship with you.

We will retain your data in accordance with the law or use it for the purposes for which it was collected.

You can browse the site without having to provide personal data. Your personal identity remains anonymous throughout your visit to the site and is not exposed unless you have a special online account on the site that you access with a username and password.

1- Data We Collect:

We may collect your information if you wish to place an order for a product on our website.

We collect, store, and process your data necessary to proceed with your purchase on our site to secure any future requests that may arise and to provide you with the services available to us. We may collect personal information, including but not limited to, name, gender, date of birth, email address, postal address, shipping address (if different), phone number, payment details, and payment card details.

We use the information you provide to enable us to process your requests and to provide you with the services and information displayed on our site that you request. Additionally, we will use the information you provide to manage your account with us, to verify your financial transactions online, to audit data downloads from the site, identify site visitors, develop designs and/or site page content, and allocate them to users. We conduct extensive demographic-related research and send useful or required information to the user, such as information about products and services, in case you do not object to being contacted about it. We communicate via email to provide you with details about other products and services if you wish, and if you prefer not to receive any promotional and marketing communication, please opt out of this option at any time.

We may provide your name and address to a third party in order to deliver your order (e.g., delivery agent or supplier).

We may be able to store details about your current order on our site, but we cannot retrieve it directly for security reasons. By logging into your account on the site, you can view the information and details of your purchases that you have requested or will submit in the future. You can also manage the details of your address. You must also commit to maintaining complete confidentiality when accessing your personal data, so do not make it available to an unauthorized third party. We assume no responsibility for the misuse of passwords unless such misuse is caused by an error on our part.


Other Uses of Your Personal Information

We may use your personal information in opinion polls and marketing studies, at your discretion, for statistical purposes while ensuring their total confidentiality, and you have the right to withdraw them at any time. We do not send any responses to third parties. Your email address is only disclosed if you wish to participate in the contest. We keep survey responses completely separate from your private email.

We may send information about us, or the site, or our other sites, or our products, sales, offers, newsletters, and other things related to companies affiliated with our group or our partners. If you do not wish to receive this additional information (or any part thereof), please click on the "unsubscribe" link in any email that will be sent to you, and we will cease to send you this information within seven working days (every day except Saturday, Sunday, and national and religious holidays) of receiving your notification. We will contact you to clarify information if it is not clear.

We may use certain data, while preserving the privacy and confidentiality of the site, for other purposes, including verifying where users are located and after their visit to the site or links in the email while they subscribe to receive it, and to provide this anonymous data, which does not allow the identification of your real personal identity, to a third party, for example, publishers. However, this data will not identify you (as they are not personally identifiable).


Third Parties and Links to Websites

We may transfer your information to other companies within our group or to our agents and subcontractors to assist us in related transactions in accordance with the terms of this privacy policy. For example, we may turn to a third party to assist us in delivering products to you, receiving payments from you, and using them for statistical or marketing research purposes or to assist our customer service team. We may need to exchange information with a third party to protect ourselves against fraud and reduce credit risk. In the event that our business or any part of it is sold, we may be required to transfer our databases containing your personal information. Apart from what is stated in this privacy policy, we will not sell your personal data or disclose it to a third party without obtaining your prior approval, unless it is necessary for the purposes stated in this privacy policy, or if we are required to do so by law. The site may contain advertisements from third parties or links to other websites or frames from other sites. We inform you that we are not responsible for the privacy policy of a third party or the content of those policies applied on other sites, and we are not responsible for the third parties to whom we transfer your data in accordance with the privacy policy.


2 - COOKIES

Acceptance of cookies is not a prerequisite for visiting the site. However, we note that the "cart" functions of the site cannot be used and requested for any purpose without enabling cookies. Cookies are small text files that allow our server to identify your computer as a unique user when visiting certain pages of the site. Your browser stores these files on your computer's hard drive. Cookies can be used to discover an IP (Internet Protocol) address, saving you time when you are on the site or wish to visit it. We use cookies to ensure your comfort when browsing this site (e.g., remembering your identity when you want to modify your cart without having to re-enter your email address) and not to obtain or use other information about you (e.g., for targeted marketing purposes). You can configure your browser to not accept cookies, but this will limit your use of the site. We hope you ensure that our use of cookies does not contain any personal or private information and is free of viruses. This website uses Google Analytics, a service provided by Google to analyze web pages. To analyze how users use the site, Google Analytics relies on cookies, which are text files placed on your computer. Google will transfer the information generated by cookies about your use of this website (including your IP address) to servers in the United States where it will be stored. Google will use this information to evaluate your use of the site, prepare reports for website operators about its activity, and provide other services related to website activity and internet usage. Google may also transfer this information to a third party if required by law or if a third party processes the information on Google's behalf. Google will not associate your IP address with other data it holds. You can refuse to use cookies by selecting the appropriate settings on your browser, but please note that you may not be able to enjoy all the features of the site. By using this site, you agree that Google may use your data as described and for the purposes described above.


3- Security

We employ appropriate security techniques and procedures to prevent any unauthorized or unlawful access to your information or its loss or destruction. When we collect data via the website, we store your personal information in a database within a secure online server. We utilize firewall systems on our servers. When we collect payment card information electronically, we protect it using encryption, such as Secure Sockets Layer (SSL). Therefore, it is difficult for any hacker to decrypt your information, although we cannot guarantee 100% protection. We strongly advise against sending all details of your credit or debit card when communicating with us electronically and without encryption. We implement direct physical, electronic, and procedural safeguards on the process of collecting, storing, and disclosing your information. Our security procedures sometimes require us to ask you to verify your identity before disclosing your personal information to you. It is your responsibility to protect your password and your computer against any unauthorized use.


4 - Customer Rights

In the event that you are concerned about your data, you have the right to request access to the personal data we hold about you or that has been previously transmitted to us. You have the right to ask us to correct any errors in your personal data, and this is done free of charge. You also have the right to ask us, at any time, to stop using your personal data for direct marketing purposes.